Happiness Planet, Ltd.
Personal Information Protection Policy (Policy and Summary)
This English version of the Privacy Policy is provided for reference purposes only and is a translation of the original Japanese version. In the event of any conflict, inconsistency, or discrepancy between the two versions, the Japanese version shall take precedence and prevail.
Established: October 1, 2020
Revised: July 1, 2022
Kazuo Yano
Representative Director & CEO
Happiness Planet, Ltd.
1. Our Approach to Personal Information Protection
Happiness Planet, Ltd. (hereinafter referred to as “the Company”) handles a wide range of information, including proprietary technical information and information entrusted to us by our customers, in order to support work styles tailored to each individual and enhance well-being.
Recognizing the value of such information, the Company has worked to establish and thoroughly implement an effective information management system.
Based on this principle, the Company has established rules and management systems for the protection of personal information and has formulated this Privacy Protection Policy. This policy is communicated to all officers and employees and is made readily accessible to the public.
The Company is committed to the proper protection of personal information in accordance with this policy.
2. Personal Information Protection Policy
1. Collection, Use, and Provision of Personal Information; Prohibition of Unauthorized Use
The Company recognizes that it is entrusted with personal information in the course of its business activities. Accordingly, it maintains an appropriate management system for personal information protection based on the nature of each business operation. Personal information is collected, used, and provided in accordance with established rules and procedures. The Company prohibits the use of personal information beyond its intended purposes and implements measures to ensure such unauthorized use does not occur.
2. Implementation of Security Measures and Corrective Actions
To ensure the accuracy and security of personal information, the Company implements access controls, restrictions on the transfer of personal information, measures to prevent unauthorized access, and other safeguards in accordance with its information security regulations. The Company strives to prevent leakage, loss, or damage of personal information. When a security issue is identified, the Company investigates its cause and takes appropriate corrective action. [happiness-planet.org]
3. Compliance with Laws and Regulations
The Company complies with all applicable laws, government guidelines, and other standards regarding the handling of personal information. The Company’s internal rules for personal information management are maintained in accordance with such laws, guidelines, and standards. [happiness-planet.org]
4. Respect for Individuals’ Rights Regarding Personal Information
When an individual requests disclosure, correction, deletion, or refusal of use or provision of their personal information, or submits a complaint or consultation request, the Company respects the individual’s rights and responds sincerely and appropriately.
3. Purposes of Use of Personal Information
The Company uses personal information for the following purposes:
- Performance of contracts concluded with the individual and/or customers.
- Communication regarding business negotiations and meetings with individuals and/or customers.
- Provision of after-sales services, event information, and announcements of new products.
- Performance of services entrusted to the Company by customers, including system development, operation, and maintenance.
- Provision of membership-based services.
- Administration of shareholder-related matters.
- Responding to inquiries.
- Analysis of survey results to improve products and services.
- Provision of personal information to the Company’s group companies when conducting joint business activities.
- Management of business partner information, payment processing, revenue management, and other business-related operations.
The handling of personal information for specific operations is described separately in the relevant privacy notices.
4. Use of Cookies and Web Beacons
Parts of the Company’s website use Cookies and Web Beacons (Clear GIFs) to make the website more convenient for users.
Users may refuse cookies or configure their web browser to display warnings when cookies are received. For details, please refer to your browser documentation. Users may also prevent the use of web beacons by refusing cookies.
Please note that if cookies are disabled, some or all of the services provided through the Company’s website may not function properly or may become unavailable.
Definitions
Cookies
Cookies are pieces of information exchanged between a website’s web server and a user’s web browser. Cookies may be stored as files on a user’s computer. By using cookies, a web server can record information such as which pages of a website have been visited by a particular computer. However, unless the user voluntarily provides personal information through the website, the Company cannot identify or determine the identity of the user.
Web Beacons
Web beacons are technologies that work in conjunction with cookies to determine how many times a particular page has been accessed. However, unless the user provides personal information when accepting cookies, the Company cannot identify or determine the identity of the user.
5. Requests for Disclosure of Personal Information and Complaints
If you wish to request disclosure, correction, addition, deletion, suspension of use, suspension of third-party provision, or notification of the purpose of use of your personal information held by the Company (collectively referred to as “Disclosure Requests”), or if you have any complaints or inquiries regarding personal information, please contact the Company by email at the address below. An application form will be provided upon request.
Email: happiness-planet.gyoumu.fg@happiness-planet.org
Hiroshi Ara, COO
Nobuo Sato, CTO
Happiness Planet, Ltd.
6. Contact Information
Happiness Planet, Ltd.
Address:
1-280 Higashikoigakubo, Kokubunji-shi, Tokyo 185-8601, Japan
Email:
happiness-planet.gyoumu.fg@happiness-planet.org
Please note that responses to inquiries may take time depending on staff availability and other circumstances. We appreciate your understanding.